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COVID-19 : New protocols

Dear valued clients,

During this exceptional period, we would like to inform you that the Centre Vétérinaire Laval remains open 24 hours a day and 7 days a week to receive emergencies.

For the safety of our clients and employees, preventive measures have been put in place to reduce the risk of contagion from the Coronavirus (Covid-19). We ask for your collaboration and patience with the new temporary protocols and procedures put in place during this special time. Please note that only our employees are authorized in the building.

You have symptoms Covid-19
If you have symptoms such as, fever, coughing, difficulty breathing. If you have tested positive for COVID-19, or are over 70, it is important to mandate a third party such as a friend or family member to consult with your pet on your behalf.

Prescription renewal
For a prescription renewal, we kindly ask you to call prior to insure the medication prepared in advance. A supply of a maximum duration of 1 month will be granted.

Animal food
If you need a specialty product for your pet such as food, canned food, supplements, etc, Animania boutiques in Laval and Brossard remain open. We kindly ask you to call prior to insure we have the product(s) in stock. In addition, we are obliged to limit the quantities to one product per customer to satisfy the high demand. Our staff will continue to greet you at the door but no circulation will be permitted in the store.

Thank you for your understanding and rest assured that we are doing everything we can to offer you the best possible service, safely!

Centre Vétérinaire Laval