Medical Care for Birds and Exotic Animals

Birds, reptiles, exotic mammals...

The Bird and Exotic Animal department offers state of the art medical services for birds, exotic mammals (ferrets, rabbits, rodents, hedgehogs and sugar gliders) and reptiles.

Unfortunately, we do not treat invertebrates, fish, amphibians, Vietnamese pot bellied pigs or primates.

All Together for Wildlife!

Did You Know?

Our department of birds and exotic animals is a drop-off point for the Quebec turtle rehabilitation center, managed by the Eco-Nature organization, as well as a drop-off point for injured birds of prey, in collaboration with the Birds of Prey Clinic.

Eco-Nature is a non-profit organization whose mission, among other things, is to protect and rehabilitate native turtles in Quebec.

The Birds of Prey Clinic is the center in Quebec that deals with the rehabilitation and release of injured birds of prey and is mandated by the Union Québécoise de la Réhabilitation des Oiseaux de Proie (UQROP). It is the only organization in Quebec with a mandate for the rehabilitation of birds of prey.

Your Implication

If you or someone you know finds a native turtle or an injured bird of prey, you can bring it directly to our center so that the animal is stabilized before it is transferred to the organization.


Our team

  • Julie Hébert
    Julie Hébert
    DVM, Dipl ABVP (avian practice)
    Birds and Exotic Animals
  • Édouard Maccolini
    DVM, Dipl. ABVP (Avian practice)
    Birds and Exotic Animals
  • Sarah Alberton
    DVM, IPSAV (médecine zoologique)
    Birds and Exotic Animals
  • Hélène Rembeaux
    DVM, IPSAV (médecine zoologique)
    Birds and Exotic Animals
  • Raphaëlle Boudreau
    DVM, IPSAV (médecine zoologique)
    Birds and Exotic Animals
  •  Kim Langlois
    Kim Langlois
    Birds and Exotic Animals
  • Marie-Pier Proulx
    m.v., ABVP Resident in Exotic Companion Mammals Practice
    Birds and Exotic Animals, Birds and Exotic Animals


Our services

Clinical exam/preventive medicine

The clinical exam is the first step of a complete medical exam. It allows the veterinarian to gather pertinent information in order to establish a diagnosis or a clinical impression.

The clinical exam includes several components. The anamnesis, or medical history, provides information about the presenting problem and any previous medical conditions. Since inappropriate husbandry is often at the source of illness in birds and exotic animals, the animal's husbandry including its environmental, nutritional and social conditions is thoroughly reviewed. The distant examination allows the veterinarian to gather information (the posture, plumage, or stools for example) without having to manipulate the animal, while allowing it to acclimate to the hospital environment. Should an animal be presented in critical condition, the veterinarian may limit the clinical exam to the distant examination in order to reduce handling until the animal is stabilized. Finally, the physical examination of the animal involves handling or restraint in order to evaluate certain structures using observation, palpation and auscultation. The weight of the animal is recorded and the body score is determined.

The clinical exam allows the veterinarian to establish a list of problems, and to suggest a list of possible diagnoses. The clinical exam is the pivot of clinical image that the veterinarian attempts to draw in order to recommend an appropriate treatment. At the conclusion of a clinical exam, the veterinarian may propose complementary tests to complete the clinical image. It is important to note that the information provided by a complementary test reflects the condition of the animal at the moment the test is taken. Some complementary tests may need to be repeated in time to establish the trend of an illness or to carry out a follow-up exam. The complementary tests that are commonly used in avian and exotic animal medicine are detailed below.

Aviculture examination

The medical approach is unique when the 'patient' consists of a population of individuals. The aviculture examination comprises the basics of an individual clinical exam, and much more. In fact, an aviculture examination requires the clinical exam of at least one individual of a group from which it is possible to extrapolate pertinent details. Thereafter, emphasis is placed on the evaluation of the breeding facility's husbandry. In particular, the evaluation takes into account the specific needs of a species, the demands related to reproduction, the control of contagious diseases, and neonatal parameters. A report detailing the findings and recommendations is provided after the examination. Appropriate complementary tests are proposed as needed.

Behaviour consultation

Parrots are highly intelligent and social animals requiring constant intellectual and social stimulation. These needs are difficult to meet within the confines of a normal daily life. Many birds develop so-called 'undesirable' behaviors in response to these deficits. These behaviors can be detrimental to the relationship between a bird and its owner, and can lead to the neglect and abandonment of the animal. The purpose of a behavior consultation is to describe the undesirable behavior within the context of a bird's social and intellectual requirements, to identify its triggers, and to provide advice on how to prevent and modify it. The behavior consultation is a first step towards attaining a better understanding of the bird's needs and an improvement in the relationship between the bird and its owner.

Hospitalization and intensive care

It may be necessary to hospitalize an animal in poor condition. At the Centre Vétérinaire Laval, the Birds and Exotic Animals department is isolated from traditional companion animals and provides installations that are adapted to the species we treat. Our hospital ward, situated in a peaceful environment, was built to accommodate animals of various shapes and sizes. Hospital cages and incubators can be individually controlled to meet the temperature and humidity requirements of our patients. Intensive care is provided to our most critically ill patients. A devoted team is trained to care for our patients and administer daily treatments. Pet owners receive daily updates to stay informed on the evolution of their pet's condition. If the patient's stay extends over several days, and if his condition allows, it is possible to organize visits. When a patient is ready to leave the hospital, an appointment with a trained technician is scheduled during which the owner is shown how to administer treatments to their pet. A written report that describes the condition, treatments received during hospitalization and short or long-term recommendations are provided to the owner.


Diagnostic procedures

Blood analysis

Numerous details can be obtained from analysis of blood samples. Our on-site laboratory can perform several blood tests expeditiously. These can provide a base of physiological parameters that contribute to the clinical image of the animal. Some blood samples are sent to external laboratories for specialized tests or for screening of contagious diseases. Short-term restraint is usually necessary for blood sampling.

Medical imaging

Medical imaging includes several modalities of acquisition and reconstruction of images of an animal's body. Radiology, fluoroscopy, computed tomography (CT scan), magnetic resonance (MRI), ultrasonography and endoscopy provide a visual representation of certain pathological conditions (fractures, displacement of organs, enlargement of organs, etc...). The different facets of medical imaging are complementary and are recommended by the veterinarian based on the suspected illness and the limitations imposed by the animal's condition.

Fecal analysis

Fecal analysis is a procedure that involves the collection and analysis of fecal matter to determine the presence of a medical condition. Most often, these tests are used to identify targeted microbial organisms. Certain parasites, fungi, bacteria and viruses are detected from stool samples. Fecal analysis can also be used to explore non-infectious conditions. Our on-site laboratory provides rapid results for numerous analyses.

Microbiological culture

A culture is a method of propagation of microbial organisms in special media conducive to their growth under controlled laboratory conditions. Microbial cultures are used to isolate and identify the cause of an infectious disease. Viral, bacterial and fungal cultures can be performed from a swab or from a sample of a body fluid. Complementary tests can provide information on sensitivity to antimicrobial drugs, which is key to prescribing appropriate medications.


Cytology is the analysis of cells from a body fluid or biological tissue. A small sample is collected (usually using a needle and syringe), smeared on a slide, stained and examined under a microscope. Cytology is primarily used to detect signs of infection or cancer. The procedure is of short duration and may require sedation and analgesia (pain control).


The loss of a companion animal can cause a strong emotional response, one that may interfere with objective decision-making. Under certain circumstances, a veterinarian may recommend a necropsy to determine the cause of death, or the state of the animal prior to his death. This is particularly important when there is a risk of contagious disease and that there has been contact with other animals. However, the interest of a necropsy is not only clinical: the grieving process can be made easier to bear when the cause of death is known. It is possible to return the animal to the owner following a necropsy to allow cremation or burial. This last step is also important for the grieving process, and it is encouraged.


Non-surgical medical procedures

Microchip implantation

A microchip is a small electronic element the size of a grain of rice. It is injected under the skin or in the muscle of an animal. It is activated by radioelectric waves that are emitted by a microchip scanner. A random number is assigned to each microchip. This number, along with the coordinates of the owner, is registered in a form provided by the manufacturer. The owner receives a copy, the original is sent to the manufacturer where it is recorded in a database. If an animal is found and scanned (usually by a shelter or veterinarian), the owner can be contacted through the manufacturer. Microchips are not tracking devices and so do not allow one to locate an animal by GPS.

Beak trim

Beak trims are recommended for birds (and some reptiles) whose beak growth or wear is abnormal. A bird may be prevented from eating if the conformation of his beak is abnormal. To know if a bird's beak is normal, it can be compared to a bird of the same species, or be examined by an avian veterinarian. A healthy bird should not require beak trims. It is why this procedure is considered a medical procedure and not just grooming. If a beak trim is required, it is important to find the underlying cause of the abnormal conformation in order to treat it if possible. A clinical exam is therefore required for the initial consultation for a beak trim. It is usually necessary to repeat beak trims on a regular basis for life.


Acquired dental disease is frequently diagnosed in companion rabbits and rodents. The continual growth of teeth requires that they be worn down evenly in order to maintain a normal length. Any anomaly of form, position or structure can interfere with normal wear, resulting in elongation of teeth and painful consequences.

Teeth trimming, treatment of associated dental infection, and pain control can temporarily alleviate an animal suffering from acquired dental disease. However, since rabbit teeth grow continuously, it is usually necessary to manage this illness for the life of the animal.

Management of acquired dental disease involves:

  • An annual clinical exam
  • Radiographic or computed tomography (CT scan) dental exams, in some cases
  • Teeth trimming on a monthly basis, at least for the first few months*
  • Administration of antibiotics if needed
  • Administration of analgesics (against pain) if needed
  • Gradual correction of diet if appropriate
  • A commitment to follow rigorous medical monitoring

*Teeth trimming can be done on an awake animal in some cases; in cases of advanced stages of acquired dental disease, general anesthesia may be required.





In Bird and Exotic Animal medicine, only castration of rabbits and rodents and sterilization of female rabbits are considered elective.

Castration is recommended to prevent reproduction. It may also be indicated to reduce certain behaviors (aggression, territorialism, for example). It is recommended to have an animal castrated as soon as the testicles appear in the scrotal sac. Please contact us to know the recommended age for this procedure for your pet.

Sterilization (ovariohysterectomy) of the female rabbit is strongly recommended to prevent uterine cancer. This type of cancer is common in rabbits from 2 to 8 years of age. Rabbits should be sterilized ideally between the ages of 6 and 12 months.

A clinical exam is necessary before any surgical procedure in order to insure that the animal is healthy. The clinical exam must be performed no more than 6 months prior to the surgery. The animal is brought to the hospital the day prior to the surgery. A pre-anesthetic exam is performed immediately before the procedure. The surgery requires general anesthesia. Medication is administered before the surgery to prevent anxiety and pain and to ease the convalescence. The animal stays in hospital until the following day to allow for post-operative monitoring. It is not necessary to return to the hospital to have sutures removed in the case of a castration. However, a follow-up visit for suture removal, included in the cost of surgery, is recommended 2 weeks post-operatively in the case of sterilization of females.

Diagnostic (explorative)

The detection or confirmation of a suspected illness can require surgical sampling of biological tissues. A biopsy is a diagnostic procedure that involves sampling of a tissue and microscopic analysis of this tissue by a veterinary pathologist. It is often associated with other complementary tests in order to complete a clinical image and confirm a diagnosis. Many analyses can be performed from a biopsy sample providing information on the presence or nature of a cancer, of an infectious process, and metabolic disease among others. General anesthesia is usually required to obtain a biopsy sample.




Nail clipping

Nail clipping is recommended for birds and rabbits, and for some rodents and reptiles. Since animals wear their nails at different rates, the recommended frequency of nail clipping varies from case to case (one a month, or once a year, and even never in some cases!). Nail clipping can be done with the use of a nail file, nail clippers or a Dremel tool.

Feather trimming

Feather trimming is performed to reduce flight. Flight reduction is recommended to reduce the risks of escape (especially during summer months), to allow the bird to go outside without restraint, or to facilitate training. The number of feathers to trim and the length of feather to remove depend on the age of the bird, its physical health, and the expectations of the owner. Feather trimming is ideally performed after a molt, so that the trim will last until the next molt. An inappropriate wing trim can lead to serious physical and psychological problems; it is therefore recommended to have this procedure performed by an experienced handler. It is important to recognize that even with an appropriate wing trim, a bird can glide several meters (and much more in windy conditions).