Veterinary emergency and referral centre, open 24h, 7 days a week.

Emergencies

Dear Doctor! My pet is sick but is it an emergency?

Useful tip

We strongly recommend that exotic pets be weighed once a week on the same scale to monitor the weight. A digital food or postal scale that weighs in grams is ideal. A weight loss of 10% is a warning sign of underlying disease and should motivate a consultation with a veterinarian as quickly as possible. For example, a 150-gram weight loss or more in a 1.5kg (1500 grams) rabbit, or a 3-gram weight loss or more in a 30-gram budgie, both constitute emergencies.

Most of the animals presented to Department of Birds and Exotic Animals are prey species. Instinctively, they mask their weaknesses in order to avoid detection by predators who prey on sick or injured animals. This survival behaviour has consequences in captivity, since owners of pets that are prey species may not notice their pet is sick until it has been ill for several days and is in critical condition. Consequently, medical conditions or diseases that would not normally constitute an emergency in other animals rapidly become an emergency for most exotic species.

Most illnesses will result in weight loss, which is one of the first signs to be noted by a concerned owner. Since many exotic pet species are small, it is difficult to notice a weight loss unless it is marked, and this may be true even with animals that are handled regularly. Small animals also have a high metabolic rate, which contributes to the rapid progression of disease in exotic pets. Some exotic pets are kept in large groups (in an aviary, for example), a situation in which a sick individual may be more difficult to detect.

Reptiles have lower metabolic rates than mammals and birds of similar size. Most cases of 'sudden illness' often turn out to be acute presentations of a chronic illness having developed over weeks, months and even years.

Although illnesses present in different ways, when these factors are taken into account, it becomes possible to appreciate the significance that clinical signs should play in the decision to consult a veterinarian. Should your pet present any of the following signs, we strongly recommend that you contact us for an appointment as quickly as possible.

but is it an emergency?

Birds
  • Anorexia (not eating) for 12 hours or more
  • Inability to perch, stays on cage bottom
  • Absence of stools for 6 hours or more
  • Active bleeding
  • Laboured breathing (can be seen by the bobbing movement of the tail at each breath)
  • Convulsions
  • Victim of a bite from a cat, dog, ferret or any wild animal
  • Prolapse of the cloaca (the insides of the bird protrude from the vent)
  • Difficulty laying an egg (straining)
  • Inability to use a foot
  • Regurgitation or vomiting (it is to be noted that some regurgitations are of behavioural origin)
Rabbits and small exotic mammals
  • Anorexia of 24 hours or more
  • Absence of stool for 24 hours or more
  • Laboured breathing, particularly open-mouth breathing
  • Cyanosis (gums are bluish grey instead of pink)
  • Diarrhea
  • Convulsions or incoordination
  • Pronounced weakness
  • Straining to urinate and presence of blood in the urine
  • In case of trauma
Ferrets
  • Convulsions
  • Diarrhea, especially with blood in the stools
  • Vomiting
  • Laboured breathing, particularly with open-mouth breathing
  • Pronounced weakness
  • In case of trauma
Reptiles
  •  Refuses to eat at least 3 meals
  • Absence of stools for a week or more (for giant snakes this is not unusual)
  • Open-mouth breathing
  • Convulsions and incoordination
  • In case of trauma
  • Pronounced weakness
  • Prolapse of the cloaca (the insides of the reptile protrude from the vent)
  • Uneven floating in an aquatic turtle (leans to one side)